As our State navigates the reopen plan, we are taking a staged approach to expanding our services while maintaining a safe and healthy environment. The health and safety of our patients and employees has always been our top priority. We take infection prevention seriously and we have expanded our precautionary measures in response to novel coronavirus (COVID-19).
WHAT TO EXPECT WHEN YOU ARRIVE:
The safety precautions below apply to patients as well as any support person involved in the patients visit while within our facility.
- As recommended by the CDC, you will be required to wear a mask. Refusing to wear a mask may result in rescheduling your appointment to a later date.
- We will perform a COVID-19 risk screening which involves a short questionnaire, a check of your temperature, and your consent to continue treatment (or entry in the case of a support person) within our facility.
- Drivers or people accompanying patients, will be asked wait outside of building to promote social distancing. A staff member will communicate via phone or text when their presents is needed nearing the end of the appointment.
COVID-19 & INFECTION PREVENTION MEASURES
We feel that it is important to inform you of the actions that we are taking to help our patients, our employees, and our community stay safe and healthy.
- Our offices are cleaned and sanitized many times throughout the day as part of our normal course of business. We’ve increased the frequency and extent of those cleanings.
- Additional hand sanitizer dispensers have been placed throughout the practice and in all waiting areas.
- Employees are reminded to use proper hand washing techniques and we have posted proper hand washing techniques at all sinks and have been provided with masks.
- CDC education notices have been placed in waiting and back office areas.
- Employees showing any signs of illness are instructed not to report to work.
- We have developed staffing models to ensure our ability to continue to provide care.
- We are working closely with our supply vendors to ensure the availability of essential supplies and equipment.
- We have installed safety barriers at the reception counter.
- Items that are difficult to clean and disinfect, such as magazines, have been removed.
All of these practices are based on guidance provided by the CDC and WHO, along with guidance from local, U.S. government and public health agencies. We are frequently monitoring these resources for evolving guidance and adapting our practices accordingly.
Symptoms of COVID-19 include cough, shortness of breath or at least two of the following: fever, gastrointestinal distress (nausea, vomiting, or diarrhea), muscle pain, headache, sore throat, repeated shaking with chills or new loss of taste/smell. If you are experiencing these symptoms, if you think you have been exposed to someone with COVID-19, or if you have traveled out of the country in the last two weeks, we ask that you please reschedule your appointment.
We are happy to assist you with rescheduling your appointment to a later date by calling 208-489-1838. If you must leave a message, please include your full name, date of birth and best telephone contact.
Read more about how we are responding to COVID-19 under The Latest News menu.